Refund Policy
JyotishPlus strives to provide high-quality astrology services and products. By purchasing or subscribing to our Services, you agree to the following refund terms:
Digital Products and Services
Personalized horoscope PDFs, astrology reports, and other digital content are non-refundable once delivered.
- Refunds may be considered only in cases of technical issues preventing delivery of the purchased digital product, or in cases of duplicate payments.
- All refund requests must be submitted within 7 days of purchase with valid proof of payment and reason for the refund.
Subscriptions
- Subscription plans (monthly, quarterly, yearly) are billed in advance.
- No refunds will be provided for partially used subscription periods.
- You may cancel future auto-renewals at any time to avoid being billed for the next period.
Consultations
Live consultations (chat, call, or video) are non-refundable once the session has been conducted.
Refunds may be considered only if the consultation was not delivered due to technical failures on JyotishPlus' side.
Physical Products
- Refunds or exchanges for physical products (rudraksha, gemstones, bracelets, etc.) are subject to our Return Policy.
- Products must be returned in original condition and packaging within 7 days of delivery.
- Shipping costs are the responsibility of the customer unless the product was delivered damaged or incorrect.
How to Request a Refund
Contact our support team at [email protected] with your order details, payment proof, and reason for the refund.
All refund requests are evaluated on a case-by-case basis and approval is at the sole discretion of JyotishPlus.
Limitations
JyotishPlus reserves the right to deny refund requests that do not meet the above criteria.
Refunds, if approved, will be processed through the original payment method within 7–14 business days.